FAQs on SugamYatra cab service

1. Why should I book a cab from Sugamyatra ?
   Sugamyatra is one of the top-rated taxi services in India. When you book a cab with us, you sign up for a safe, clean, sanitized car with unmatched service quality. Our drivers pass through a 30-point checklist and are road trip experts on the assigned routes. We offer outstation, intracity and airport cabs at super affordable fares. When you book a trip with Sugamyatra, we go above and beyond to make your road trip memorable.

2. How can I book a taxi through Sugamyatra ?
   Booking a Sugamyatra taxi is extremely simple. You can book online by visiting our website or downloading the Sugamyatra site to book your ride from anywhere at your convenience. You can also call on 9153342032 to reach out to our customer service team to assist you with a customized itinerary.

3. Do I need to carry any ID-Proof to avail of Sugamyatra taxi services?
   No, identity proof is not required to avail of Sugamyatra taxi services. However, given the current restrictions in movement due to COVID, it is advisable always to carry your I.D. proof and a travel pass (wherever applicable).

4. What are the cab booking options available with Sugamyatra ?
   At Sugamyatra , we have a range of vehicles that suits all your needs when it comes to travelling – 4-seater sedans (Etios, Amaze, Dzire), A.C. hatchbacks (Indica, Ritz, Micra), 6-7 seater S.U.V.s (Innova, Ertiga, Xylo) to 12 seater minivans. You can also rent luxury cars. 

5. What payment options can I avail myself?
   When selecting a car of your choice, you can avail yourself of any of these payment methods – prepaid, partially paid or postpaid. You may also make payments through a Credit Card, Debit Card, wallet, mobile payments, Netbanking and International Cards.

6. Are there any additional waiting charges?
   No, there aren’t any waiting charges. You hire a cab on rent and the price is inclusive of everything. Your ride only starts once the driver reaches your pick-up location. Since you have rented the car for a specific time, you may withdraw your journey at your convenience.

7. How can I change or cancel my booking?
   At Sugamyatra , we understand that plans often change at the last minute, so we offer hassle-free change or cancellation of your existing bookings. You can change or cancel your trip by modifying your booking on our website or by calling our customer support on 9153342032.

8. How many types of cabs are available in Patna?
   Sugamyatra offers a wide range of cab options in Patna. You can select AC Sedans, Hatchbacks, SUVs, Tempo Travellers and Luxury cars for your trip in Patna

9. Which is the most economical cab available in Patna?
   Sugamyatra provides the most economical cabs in Patna with fleet ranging from Hatchbacks, SUVs and tempo travellers based on your requirements with hatchback being the most economical.

10. Does the payment include all road trip expenses like toll charges, parking charges etc.?
    The payment includes fuel, driver allowance, toll and GST. All other expensises are to be paid to the driver during the trip.

Terms and Conditions:-

कुछ आवश्यक शर्तें, कृप्या ध्यान से पढ़ें।

•  कि0 मी0 गैरेज से गैरेज जोडा जायेगा।

• उपभोक्ता को आने और जाने दोनों तरफ का किराया देना होगा।

•  गाड़ी बुक करते समय उपभोक्ता को अपना आधार कार्ड दिखाना अनिवार्य है।

•  उपभोक्ता को एक दिन का न्युनतम 200 कि0 मी0 का किराया देना होगा।

•  गाड़ी अपने गंतव्य तक जाते ही उपभोक्ता को बकाया भुगतान करना होगा।

•  टॉल टैक्स एवं पार्किंग की राशि ग्राहक को देनी होगी।

• गाड़ी बुक करते समय उपभोक्ता को advance के तौर पर न्युनतम 500₹ की राशि देनी होगी एवं गाड़ी उपभोक्ता तक जाते ही गाड़ी चालक के अनुसार ईंधन के लिए राशि गाड़ी चालक को देना अनिवार्य है। इसके पश्चात ही गाड़ी अपने गंतव्य के लिए प्रस्थान करेगी। ये राशि आपके final payment में adjust कर दिया जायेगा।